Twitter Business Messaging
Build messaging experiences for businesses in Direct Messages
Use cases
Businesses and consumers want conversational experiences.
Marketing
Help businesses build brands, acquire customers, and build loyalty with personalized marketing experiences.
Customer Service
Enable businesses to efficiently and effectively completely resolve customers problems on Twitter.
Engagement
Make it simple for businesses to have fun and meaningful conversations with people.
Businesses with conversational experiences
Businesses are creating chatbots in Direct Messages.
Partners
Partners who have help businesses by building on Twitter Business Messaging.
Twitter’s innovative tools enable us to create a digital experience that seamlessly allows people to engage with TGI Fridays while on-the-go.
The features that Twitter has built into Direct Messages will help people get better experiences with businesses on the platform.