Developer Agreement and Policy
Twitter Developer Agreement
Last Updated: April 18, 2023
By clicking “Accept & Subscribe”, continuing to pay the recurring subscription fee for Paid Services, and by otherwise accessing or using any Licensed Material, you agree to the terms of our Developer Agreement. Subscriptions auto-renew until canceled, as described in the Terms. A verified phone number is required to subscribe. If you've subscribed on another platform, manage your subscription through that platform.
This Twitter Developer Agreement (“Agreement”) is a binding legal agreement between you (referred to in this Agreement as “you”) and Twitter (defined below) and governs your access to and use of the Licensed Material (defined below), including any Paid Services (defined below).
By accessing or using any Licensed Material (defined below), or clicking on a button to accept the terms of this Agreement or recurring subscription payment for Paid Services, you agree to be bound by the terms of the Agreement. If you do not understand the Terms, or do not accept any part of them, then you may not use or access any Licensed Material. You may not use the Licensed Material or accept this Agreement if you are not of legal age to form a binding contract with Twitter, or if you are barred from using or receiving the Licensed Material under applicable law. To purchase and use a Paid Service you must: (i) be at least 18 years old or the age of majority as determined by the laws of the jurisdiction in which you live or (ii) have the express consent of your parent or guardian to purchase and use that Paid Service. If you are a parent or legal guardian and you allow your child (or a child that you are a guardian of) to purchase or use a Paid Service, you agree that the terms of this Agreement apply to you, that you will abide by the Agreement, and that you are responsible for the child’s activity on the Paid Services and for ensuring that the child also abides by the terms of this Agreement. In any case, as stated in the Who May Use the Services section of the Twitter Terms of Service, you must be at least 13 years old to use the Twitter Service. If you are accepting this Agreement or using the Licensed Material on behalf of a company, organization, government, or other legal entity, you represent and warrant that you have the authority to bind such company, organization, government, or entity to this Agreement, in which case the words “you” and “your” as used in this Agreement shall refer to such entity. If you do not agree to the terms of the Agreement, you may not (and you may not allow any of your personnel to) access or use the Licensed Material.
I. Definitions. In this Agreement, the following definitions apply:
1. “Developer Site” means Twitter’s developer site located at https://developer.twitter.com
2. “Direct Message” means a private message that is sent on Twitter Applications by one user to one or more other specific user(s) using Twitter’s direct messaging function.
3. “Intellectual Property Rights” means all copyrights, moral rights, patent rights, trademarks, and any other intellectual property or similar rights (registered or unregistered) throughout the world.
4. “Licensed Material” means, individually or collectively, the Twitter API and Twitter Content.
5. "Paid Service(s)” means features or functionality of the Licensed Material that you access in exchange for payment of a recurring fee, as applicable to the relevant features or functionality and this Agreement. Unless otherwise set forth in the Agreement, all references to “Licensed Material” are intended to include the Paid Service(s).
6. “Payment Portal” means the online portal made available to you to opt-in to your use of the Licensed Material, manage subscriptions for Paid Services, manage payment methods for Paid Services and update account information.
7. “Services” means your services, websites, applications, and other offerings (including research) that display Twitter Content or otherwise use the Licensed Material.
8. “Tweet” means a short-form text and multimedia-based message distributed via the Twitter Applications.
9. “Twitter” means (a) X Corp. (1355 Market Street, Suite 900, San Francisco, CA, 94103, USA) if your principal place of business is in North America (including Hawaii) or South America; or (b) Twitter International Unlimited Company (One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland) if your principal place of business is in any country or territory outside of North America (including Hawaii) or South America.
10. “Twitter API” means Twitter Application Programming Interfaces (each, an “API”), Software Development Kits (each, an “SDK”), and the related tools, documentation, data, technology, code, and other materials provided by Twitter through the Developer Site.
11. “Twitter Applications” means Twitter’s real-time information service, commonly referred to as “Twitter,” which includes those services currently provided by Twitter at its websites and Twitter-owned, operated or controlled mobile applications, social plug-ins, and application programming interfaces.
12. “Twitter Content” means Tweets, the unique identification number generated for each Tweet, Twitter end user profile information, and any other data and information made available to you through the Twitter API or by any other means authorized by Twitter, and any copies and derivative works thereof.
13. “Twitter Marks” means the Twitter name, trademarks, and logos that Twitter makes available to you, including via the Developer Site, solely for use in accordance with this Agreement.
14. “Users” means visitors, users or customers of your Services.
II. Twitter API and Twitter Content
A. License from Twitter. Subject to your compliance with the terms of this Agreement and the applicable Incorporated Developer Terms, Twitter hereby grants you a non-exclusive, royalty free, non-transferable, non-sublicensable, revocable license to solely:
1. Use the Twitter API to integrate Twitter Content into your Services or conduct analysis of the Twitter Content, as explicitly approved by Twitter;
2. Copy a reasonable amount of and display the Twitter Content on and through your Services to Users, as permitted by this Agreement;
3. Modify Twitter Content only to format it for display on your Services; and
4. Use and display Twitter Marks to attribute Twitter Applications as the source of the Twitter Content, as set forth in this Agreement.
B. License to Twitter You hereby grant Twitter a non-exclusive, royalty free, non-transferable, non-sublicensable revocable license to access, index, and cache by any means, including web spiders and/or crawlers, any webpage or applications on which you display Twitter Content using embedded Tweets or embedded timelines.
C. Incorporated Terms. Your access to and use of the Licensed Material is also subject to and you shall comply with the following additional terms and policies (collectively, “Incorporated Developer Terms”):
1. the Twitter Developer Policy;
2. the API Restricted Use Rules;
3. the Twitter Rules;
4. as it relates to your display of any of the Twitter Content, the Display Requirements;
5. as it relates to your use and display of the Twitter Marks, the Twitter Brand Guidelines and Twitter Brand Resources; and
6. as it relates to taking automated actions on your account, the Automation Rules.
III. Restrictions on Use
A. Reverse Engineering and other Restrictions. You shall not and you shall not attempt to (or allow others to): (a) reverse engineer, decompile, disassemble or translate the Twitter API, or otherwise attempt to derive source code, trade secrets or know-how in or underlying any Twitter API or any portion thereof; (b) interfere with, modify, disrupt or disable features or functionality of the Twitter API or monitoring mechanisms of the Twitter API; (c) use or access the Licensed Material to create or attempt to create a substitute or similar service or product to the Twitter Applications; (d) sell, rent, lease, sublicense, distribute, redistribute, syndicate, create derivative works of, assign or otherwise transfer or provide access to, in whole or in part, the Licensed Material to any third party except as expressly permitted in this Agreement; (e) provide use of the Twitter API on a service bureau, rental or managed services basis or permit other individuals or entities to create links to the Twitter API or "frame" or "mirror" the Twitter API on any other server, or wireless or Internet-based device, or otherwise make available to a third party, any token, key, password or other login credentials to the Twitter API; (f) use the Licensed Material for any illegal, unauthorized or other improper purposes; (g) use the Licensed Material to derive or obtain non-public information of individual Twitter users; (h) interfere with or disrupt the integrity or performance of the Twitter Applications, Twitter API or Twitter Content contained therein; (i) remove or alter any proprietary notices or marks on the Twitter Content; (j) attempt to gain unauthorized access to the Twitter Applications, Twitter API, Twitter Content or related systems or networks, or (k) use Twitter Content, by itself or bundled with third party data, or derivative analysis therefrom, to target or serve users with advertising outside of the Twitter Applications.
B. Commercial Use Restrictions. If your Services are designated as ‘non-commercial,’ you shall not make Commercial Use of the Licensed Material. Commercial Use restrictions may not apply to officially registered non-profits or NGOs. “Commercial Use” means any use of the Licensed Material or access to the Twitter API: (a) by or for a business (i.e. an entity whose primary purpose is to earn revenue through a product or service), or (b) as part of a product or service that is monetized (e.g., website advertising, licensing fees, in-app promotions, and sponsorships).
C. No Monitoring or Measuring. Notwithstanding anything to the contrary, you may use the following information only for non-commercial, internal purposes (e.g., to improve the functionality of the Services): (a) aggregate Twitter Applications user metrics, such as number of active users or accounts on Twitter Applications; (b) the responsiveness of Twitter Applications; and (c) results, usage statistics, data or other information (in the aggregate or otherwise) derived from analyzing, using, or regarding the performance of the Twitter API. All such information is Twitter’s Confidential Information.
D. Rate Limits. You will not attempt to exceed or circumvent limitations on access, calls and use of the Twitter API ("Rate Limits"), or otherwise use the Twitter API in a manner that exceeds reasonable request volume, constitutes excessive or abusive usage, or otherwise does not comply with this Agreement. If you exceed or Twitter reasonably believes that you have attempted to circumvent Rate Limits, controls to limit use of the Twitter APIs or the terms of this Agreement, then your ability to use the Licensed Material may be temporarily suspended or permanently blocked. Twitter may monitor your use of the Twitter API to improve the Licensed Material and Twitter Applications and to ensure your compliance with this Agreement and Incorporated Developer Terms.
E. Location Data. You shall not, and you shall not allow others to, aggregate, cache, or store location data and other geographic information contained in the Twitter Content, except in conjunction with the Twitter Content to which it is attached. You may use location data and geographic information only to identify the location tagged by the Twitter Content.
F. Use of Twitter Marks. You shall not include any of the Twitter Marks in your registered corporate name(s), your logos, or your service or product names. You shall not create any derivative works of the Twitter Marks or use the Twitter Marks in a manner that creates or reasonably implies an endorsement, sponsorship, or association with Twitter. All use of the Twitter Marks and all goodwill arising out of the use, will inure to Twitter's benefit. You will not remove or alter any proprietary notices or Twitter Marks on the Licensed Material.
G. Security. You will maintain the security of the Twitter API, and will not make available to any third party, any token, key, password or other login credentials to the Twitter API. You will use industry standard security measures to prevent unauthorized access or use of any of the features and functionality of the Twitter API, including access by viruses, worms, or any other harmful code or material. You shall keep Twitter Content confidential and secure from unauthorized access by using industry-standard organizational and technical safeguards for such data, and with no less care than you use in connection with securing similar data you store. You will immediately notify Twitter, consult and cooperate with investigations, assist with any required notices, and provide any information reasonably requested by Twitter if you know of or suspect any breach of security or potential vulnerability related to the Licensed Material. You will promptly remedy such breach or potential vulnerability resulting from your access to the Licensed Material.
IV. Updates and Removals
A. Updates. Twitter may update, modify or discontinue any features or function of the Licensed Material, in whole or in part, from time to time (in each instance, an “Update”). You shall implement and use the most current version of the Licensed Material and make any changes to your Services that are required as a result of the Update, at your sole expense. Updates may adversely affect the way your Services access or communicate with the Twitter API or display Twitter Content. Twitter will not be liable for damages of any sort that result from any Update.
B. Removals. If Twitter Content is deleted, gains protected status, or is otherwise suspended, withheld, modified, or removed from the Twitter Applications (including removal of location information), you will make all reasonable efforts to delete or modify that Twitter Content (as applicable) as soon as possible, and in any case within twenty four (24) hours after a written request to do so by Twitter or by a Twitter user with regard to their Twitter Content, unless prohibited by law or regulation and with the express written permission of Twitter.
V. Ownership, Betas, and Feedback
A. Ownership. Except to the extent expressly stated otherwise in the Agreement, neither party will acquire any right, title or interest in any Intellectual Property Rights owned or licensed by the other party. The Licensed Material is licensed, not sold, and Twitter (or its licensors or Twitter Application users, as applicable) retains and reserves all rights, including all Intellectual Property Rights, not expressly granted in this Agreement. You shall not do anything inconsistent with Twitter’s ownership, including without limitation, challenging Twitter’s ownership of the Twitter Marks, challenging the validity of the licenses granted in this Agreement, or otherwise copying or exploiting the Twitter Marks, except as specifically authorized in this Agreement. If you acquire any rights in the Twitter Marks or any confusingly similar marks, by operation of law or otherwise, you will, at no expense to Twitter, immediately assign those rights to Twitter.
B. Betas. Twitter may provide you with early access to non-generally available alphas, betas, research studies, pilots, marketing services or other programs from time to time (each, a “Beta”). Betas will be considered Twitter Confidential Information. Your participation in any Beta is at your own risk, may be subject to additional requirements, and may assist Twitter in research, analyzing and validating existing or prospective programs, products and/or tools.
C. Feedback. Twitter will be free to use any feedback, comments or suggestions you provide Twitter related to Twitter, the Licensed Material, Betas or any other of Twitter’s products or services (“Feedback”) in any way without any compensation or obligation to you or any third party, and Feedback will be deemed the Confidential Information of Twitter. You hereby irrevocably assign to Twitter all right, title, and interest to Feedback.
VI. Confidentiality. You may be given access to non-public information, software, and specifications relating to the Licensed Material (“Confidential Information”). You may use Confidential Information only as necessary in exercising your rights under this Agreement. You shall not disclose Confidential Information to any third party without Twitter’s prior written consent. You shall protect Confidential Information from unauthorized use, access, or disclosure in the same manner that you would use to protect your own confidential information of a similar nature and in no event with less than a reasonable degree of care.
VII. Term; Subscription Fees; Payment; Suspension, and Termination.
A. Term. The term of this Agreement will start on the earlier of the date you accept them or otherwise start accessing or using any of the Licensed Material, and will continue until you stop accessing and using the Licensed Material, unless terminated earlier as described below.
B. Subscription Terms. Paid Services provided as part of the Licensed Material are made available as a recurring subscription service that provides access to certain features, benefits, or services, as described on the Developer Site and the Payment Portal. If you purchase Paid Services, you do so by paying a subscription fee in advance on a monthly basis in accordance with the payment terms set forth below. When you subscribe to access the Paid Services via the Payment Portal, you expressly agree that you are authorizing recurring payments, and that payments will be made by the payment method you have selected until the applicable Paid Services is canceled by you or by Twitter or the Agreement is otherwise terminated. Your subscription to the Paid Service will automatically renew monthly until canceled in accordance with this Agreement. Your payment information will be automatically processed by Twitter’s Payment Processor (defined below) at the start of each subscription period applicable to the Paid Services. If your payment information is declined, your subscription may be canceled until you provide new payment information for the applicable Paid Services. If you provide new payment information and your payment account is successfully charged, your new subscription period will be based on the original renewal date and not the date the successful charge took place. Prices for Paid Services are subject to change from time to time. Twitter will provide reasonable advance notice of any material change to the price of Paid Services, which notice may be provided via the Developer Site. For subscription fees, price changes will take effect at the start of the next subscription period following the date of the price change. If you do not agree with a price change, you have the right to reject the change by canceling your subscription to the applicable Paid Service prior to the price change going into effect.
C. Payment Terms. Twitter may offer payment options that vary by Paid Service, device, operating system, geographic location, or other factors, which may be updated from time to time. These payment options may include web payments using a third party payment processor (“Payment Processor”). When you access a Paid Service, you agree: (i) to pay the price listed for the Paid Service, along with any additional amounts relating to applicable taxes, credit card fees, bank fees, foreign transaction fees, foreign exchange fees, and currency fluctuations, on a recurring basis during the applicable subscription period; and (ii) to abide by any applicable terms of service, privacy policies, or other legal agreements or restrictions (including additional age restrictions) imposed by the Payment Processor in connection with your use of a given payment method. The subscription fee will automatically be applied at the start of the renewal period for the applicable subscription period unless you cancel the Paid Services on the Developer Site. It is your responsibility to make sure your banking, credit card, debit card, and/or other payment information is up to date, complete and accurate at all times. If you make a payment for a Paid Service through a Payment Processor, Twitter may receive information about your transaction such as when it was made, when a subscription is set to expire or auto- renew, what platform you made the purchase on, and other information. Twitter will not be liable for any errors made or delays by the Payment Processor, your bank, your credit card company or any payment network. All payments to Twitter are non-refundable except as otherwise expressly provided in this Agreement or as required by law.
D. Taxes and fees. All fees exclude any and all taxes and similar fees now in force, enacted or imposed in the future on the transaction, delivery of the Licensed Material or the delivery of the Twitter Content including any sales, use or value added taxes, goods and services tax, consumption tax, customs duties, tariffs, or similar charges. These taxes may include, but are not limited to, VAT, GST, sales tax, withholding tax, and any other applicable taxes, but exclude taxes solely based on Twitter’s net income. You are responsible for the payment of all such taxes, duties and charges, and any related penalties and interest arising from the payment of such amounts. Depending on your location, Twitter may be responsible for collecting and reporting information related to transaction taxes arising from your purchase of Paid Services. You grant Twitter permission to provide your account and personal information to relevant tax authorities to fulfill our tax collection and reporting obligations.
E. Canceling Your Subscription for Paid Services. Your subscription for Paid Services will automatically renew monthly unless you cancel your subscription at least 24 hours before the end of your current subscription period. There are no refunds or credits for any partial subscription periods, including in a situation where certain features, benefits and/or services are modified or discontinued. SUBSCRIPTION PLANS ARE PREPAID, NON-REFUNDABLE (UNLESS REQUIRED BY LAW), AND AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION PERIOD UNLESS THE SUBSCRIPTION IS CANCELED FOLLOWING THE CANCELLATION PROCEDURES BELOW. You may cancel your subscription for Paid Services at any time via the Developer Site and you will no longer have access to the Paid Services (or any features or functionality thereof) at the end of your then-current subscription term. When you cancel the Paid Services, your subscription will remain active from the time you cancel until the end of your current subscription period. You will not receive a refund or credit for any remaining days in your current subscription period, unless required by law. All payments for Paid Services are final and not refundable or exchangeable, except as required by applicable law. Twitter makes no guarantee as to the nature, quality, or value of a Paid Service or the availability or supply thereof. Refunds or credits are not provided for any unused or partially used Paid Service (for example, a partially used subscription period). All Transactions are Final, unless you have a right to withdraw pursuant to law, such as provided below.
1. Withdrawal Right & Refunds for Users Living in EU or UK. When you purchase any Paid Services on subscription, you expressly agree to do so on a subscription basis and that the subscription will commence immediately on your date of purchase. If you are a consumer in an EU Member State or the UK, you agree you have fourteen (14) days after your purchase to withdraw from your contract for purchase for any reason.
2. No Withdrawal Right for Users Living in Taiwan. When you purchase Paid Services, you do so on a subscription basis, the subscription will commence immediately on your date of purchase, and the Paid Service is fully performed once begun. If you are in Taiwan, you agree that you can cancel your subscription for any Paid Services in accordance with subsection E (Canceling Your Subscription for Paid Services) above, but that there is otherwise no right to rescind your Subscription and no refund will be issued.
F. Paid Services Are Non-Transferable between Twitter Accounts. Each purchase of a Paid Service applies to a single Twitter account, meaning that your purchase will apply solely to the account you were using when you purchased the Paid Service and will not apply to other accounts that you may have access to, or control over. If you have or control multiple accounts and you want access to Paid Services on each account, you must purchase the Paid Service on each account individually. You may not allow others to use your Twitter account to access any Licensed Material that such person did not order. You may not purchase a Paid Service or use any Licensed Material if you are a person with whom U.S. persons are not permitted to have dealings pursuant to economic sanctions, including, without limitation, sanctions administered by the United States Department of the Treasury's Office of Foreign Assets Control or any other applicable sanctions authority ("Prohibited Person"). This includes, without limitation, persons located in, or a citizen of, or ordinarily resident in, the following countries and regions: Cuba, Iran, the Crimea Region of Ukraine, North Korea and Syria. You represent and warrant that you are not a Prohibited Person.
G. Restrictions and Obligations. You may only purchase and use a Paid Service or use the Licensed Material if you are legally allowed to use the Licensed Material in your country and you live in a country supported by Twitter for the applicable Paid Service or Licensed Material. Twitter may, in its discretion, restrict the ability to access the Licensed Material or purchase a Paid Service in certain countries. Twitter reserves the right to modify the list of supported countries from time to time. Twitter reserves the right to refuse Paid Services transactions or to cancel or discontinue the sale or use of a Paid Service or the use of any Licensed Material in our sole discretion.
H. Suspension. Twitter may suspend your use of and access to the Licensed Material immediately without notice, including (a) if Twitter reasonably believes that (i) your use of the Licensed Material would cause damage to, or an inordinate burden upon, the Licensed Material, (ii) you have violated this Agreement, (iii) you create risk or possible legal exposure for Twitter, (iv) Twitter’s provision of the Licensed Material to you is no longer commercially viable; (b) for prolonged inactivity; (c) if Twitter is requested or directed to do so by any competent court of law, regulatory authority, or law enforcement agency; or (d) for failure to pay for the Paid Services. Twitter will not be liable for damages of any sort that result from any such suspension.
I. Termination. Twitter may terminate this Agreement for any reason, at Twitter’s sole discretion. Except where such early termination is the result of your breach of this Agreement, such early termination by Twitter shall be effective at the end of the then-current subscription period. If you violate the terms of this Agreement, Twitter may terminate this Agreement for cause immediately upon notice to you and you will not receive a prorated refund for any Paid Services. You may cancel your subscription for the Paid Services or your use of the Licensed Material on the Developer Site. Upon termination of this Agreement: (a) all licenses granted in this Agreement immediately expire and you must cease use of all Licensed Material; and (b) you shall permanently delete all Licensed Material in all forms and types of media, and copies thereof, in your possession. The parties to this Agreement will not be liable to each other for any damages resulting solely from termination of this Agreement as permitted under this Agreement.
VIII. Compliance Audit. Twitter or a mutually agreed upon third party agent subject to obligations of confidentiality will be entitled to inspect and audit any records related to the performance of this Agreement in your control or possession upon reasonable notice to you, and at a reasonable time during normal business hours, for the purpose of verifying compliance with this Agreement and the fees payable to Twitter for the two (2) year period preceding the audit (the “Audit Period”). Twitter may exercise its audit right no more than once every twelve (12) months, unless it has reasonable cause for noncompliance, and such audit shall not unreasonably interfere with your business activities. You will provide your full cooperation and assistance with such audit and provide access to all Licensed Material in your possession, applicable agreements and records. Without limiting the generality of the foregoing, as part of the audit, Twitter may request, and you agree to provide, a written report, signed by an authorized representative, listing Customer’s then-current deployment of the Licensed Material. You will pay Twitter within thirty (30) business days after the completion of the audit the amount of any underpayment revealed by any such audit. In addition, if any such audit reveals an underpayment by you of five percent (5%) or more, then you will also reimburse Twitter for the reasonable costs and expenses of such audit. The requirements of this Section will survive for one (1) year following the termination of this Agreement.
Twitter, or a third-party agent subject to obligations of confidentiality, may inspect and audit any records or activity related to your access to the Licensed Material to verify compliance with this Agreement. Twitter may exercise its audit right at any time upon notice. You shall provide your full cooperation and assistance with such audit and provide access to all Licensed Material in your possession or control, applicable agreements and records. As part of the audit, at Twitter’s request, you shall provide a written report, signed by an authorized representative, listing your then-current deployment of the Licensed Material and Twitter Content. The rights and requirements of this section will survive for one (1) year after termination of this Agreement.
TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, THE LICENSED MATERIAL IS PROVIDED TO YOU “AS IS”, “WHERE IS”, WITH ALL FAULTS, AND TWITTER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES OR CONDITIONS ARISING OUT OF THIS AGREEMENT, COURSE OF DEALING OR USAGE OF TRADE. TWITTER DOES NOT WARRANT THAT THE LICENSED MATERIAL OR ANY OTHER TWITTER PRODUCT OR SERVICE PROVIDED HEREUNDER WILL MEET ANY OF YOUR REQUIREMENTS OR THAT USE OF SUCH LICENSED MATERIAL OR OTHER PRODUCTS OR SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, VIRUS-FREE OR SECURE. YOU ARE RESPONSIBLE FOR YOUR USE OF THE LICENSED MATERIAL AND ANY CONTENT YOU PROVIDE. THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS AND YOU MAY HAVE WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED.
FURTHER YOU UNDERSTAND AND AGREE THAT THE PAID SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS.
X. Indemnification. You shall defend Twitter against any and all proceedings, demands, claims, and suits (including without limitation product liability claims), and indemnify Twitter from any and all liabilities, damages, and costs (including without limitation reasonable attorneys' fees) to the extent arising out of: (a) your use of the Licensed Material in any manner that is inconsistent with this Agreement; or (b) the performance, promotion, sale or distribution of your Services. If Twitter seeks indemnification or defense from you under this section, Twitter will promptly notify you in writing of the claim(s) brought against Twitter for which it seeks indemnification or defense. Twitter may assume full control of the defense of claims with legal counsel of its choice. You shall not enter into any third-party agreement that would affect the rights of Twitter, constitute an admission of fault by Twitter, or bind Twitter in any manner, without the prior written consent of Twitter. If Twitter assumes control of the defense of such claim, Twitter shall not settle any such claim requiring payment from you without your prior written approval.
XI. Limitation of Liability. IN NO EVENT WILL TWITTER BE LIABLE TO YOU OR ANY USERS FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF OR DAMAGE TO USE, DATA, BUSINESS, GOODWILL OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. IN ANY CASE, TWITTER'S AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS UNDER THIS AGREEMENT WILL NOT EXCEED FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY REGARDLESS OF WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT TWITTER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IF APPLICABLE LAW PROHIBITS ANY LIMITATION ON LIABILITY HEREIN, THE PARTIES AGREE THAT THE LIMITATION WILL BE DEEMED TO HAVE BEEN MODIFIED TO CONFORM TO APPLICABLE LAW. THE PARTIES AGREE THAT THE LIMITATIONS ON LIABILITIES SET FORTH HEREIN ARE AGREED ALLOCATIONS OF RISK AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
XII. Agreement Updates. Twitter may update or amend this Agreement or any of the Incorporated Developer Terms from time to time. You will check the Developer Site regularly for updates. Twitter will alert you of material revisions to these terms by posting the updated terms on these sites, via a service notification, or by other suitable means (e.g., via email to an email address associated with your account). The changes will not be retroactive, and the most current version of the Twitter Developer Agreement, available at the Developer Site, will govern your access to and use of the Licensed Material and any corresponding transactions. Your continued access or use of the Licensed Material will constitute binding acceptance of such updates and modifications.
XIII. Dispute Resolution Agreement – Binding Arbitration and Class Action Waiver
THIS SECTION APPLIES TO YOU ONLY IF YOU LIVE IN THE UNITED STATES. PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
- General. The following provisions are important with respect to the agreement between you and Twitter regarding Twitter’s features or products memorialized by these Terms. Subject to the provisions below, including exceptions set forth in this Section F, you and Twitter agree to arbitrate any disputes, claims, or controversies arising out of or relating to these Terms, the marketing of the Licensed Material, and/or your participation in the Licensed Material (individually a “Dispute,” or more than one, “Disputes”).
- Initial Dispute Resolutions. Most disputes between you and us can be resolved informally. If you’ve already purchased a Paid Service, our support team is available via the support link available in the navigation menu of the Developer Site When you contact us, please provide a brief description of the nature and bases for your concerns, your contact information and the specific relief you seek. The parties shall use their best efforts through this support process to settle any Dispute. You and we agree that good faith participation in this informal process is required and must be completed as set forth above before either party can initiate arbitration regarding any Dispute.
- Binding Arbitration. If we cannot reach an agreed upon resolution with you regarding a Dispute within a period of thirty (30) days from the time informal dispute resolution commences under the Initial Dispute Resolution provision above, then either you or we may initiate binding arbitration, which will be the sole means to resolve any Dispute, subject to the terms set forth below and except for claims brought in small claims court or unless you opt out. Specifically, all Disputes shall be finally resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) in San Francisco, CA, and through a single mutually agreed upon arbitrator, in accordance with the provisions of the AAA’s Consumer Arbitration Rules, available at www.adr.org or by calling the AAA at 1.800.778.7879. YOU AND TWITTER HEREBY EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY OR JUDGE.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any Dispute, including, but not limited to, any claim that all or any part of these Twitter Developer Agreement are void or voidable, or whether a Dispute is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity, provided that such relief (including injunctive relief) is limited to your individual circumstances. Notwithstanding the requirements of this arbitration provision, if the Dispute involves a claim for public injunctive relief, you may choose to sever that claim from the arbitration proceeding and bring it in any court of proper jurisdiction. The arbitrator’s award shall be written and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
YOU HAVE ONE YEAR TO BRING A CLAIM AGAINST TWITTER, UNLESS YOU OPT OUT. You must bring any claim against Twitter within one (1) year after the date on which the claim arose, unless applicable law provides that the normal statute of limitations for that claim may not be shortened by agreement. If you do not bring a claim within this period, you waive, to the fullest extent permitted by law, all rights you have to such claim and Twitter will have no liability with respect to such claim.
- Filing Process and Costs. To start an arbitration, you can get submission instructions at: https://adr.org/Support. Twitter will pay your initial filing fee of $200 and costs of the arbitration up to the extent required and as defined in the AAA Consumer Arbitration Rules, but in no greater amounts than those set forth in this provision. If, however, the arbitrator determines that claims were filed for the purposes of harassment or were patently frivolous, the arbitrator can reallocate the arbitrator’s compensation and administrative fees, including the filing and hearing fees, as set forth in the AAA Consumer Arbitration Rules. The arbitration rules also permit you to recover attorneys’ fees in certain cases. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
- Location. Arbitration will take place on a documents-only basis or you can choose to conduct the proceedings by telephone, video, or in-person. For in-person arbitration, the proceedings will be in the city or county where you reside or, if you do not reside in the United States, in the State of California, County of San Francisco.
- Class Action Waiver. YOU AND WE FURTHER AGREE THAT ANY CLAIMS MAY ONLY BE BROUGHT IN OUR INDIVIDUAL CAPACITIES AND NOT ON BEHALF OF, OR AS PART OF, A CLASS ACTION OR OTHER REPRESENTATIVE ACTION. THE PARTIES EXPRESSLY WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. Unless you and we both agree in writing, the arbitrator may not consolidate proceedings or more than one person’s claims, and may not otherwise preside over any form of representative or class proceeding.
- 30-Day Right to Opt Out. If you wish to opt out and not be bound by these arbitration provisions set forth above, you can send written notice of your decision to opt out to the following address:
Attn: Legal Department - Arbitration Opt Out
1355 Market Street, Suite 900
San Francisco, CA 94103
If you’ve already purchased a Paid Service, you may also submit your opt out notice via the support link available in the navigation menu of the Developer Site under the payment or subscription settings.
Your written notification must include your name, Twitter account handle, the email address or phone number associated with your account handle, and a clear statement that you do not wish to resolve Disputes with Twitter.
The notice must be sent within 30 days of your first payment for a Paid Service, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those provisions. Your decision to opt out of this arbitration provision will have no adverse effect on your relationship with Twitter or the delivery of features or services to you by Twitter. If you opt out of those provisions, Twitter also will not be bound by them.
- Changes to this Section. This Dispute Resolution Agreement survives the end of the relationship between you and Twitter, including cancellation of or unsubscribing from any services or communications provided by Twitter.
- Injunctive Relief. Despite the foregoing, you agree that money damages would be an inadequate remedy for Twitter in the event of a breach or threatened breach of this Agreement protecting Twitter's intellectual property or Confidential Information, and that in the event of such a breach or threat, Twitter, in addition to any other remedies to which it is entitled, is entitled to such preliminary or injunctive relief (including an order prohibiting Company from taking actions in breach of such provisions), without the need for posting bond, and specific performance as may be appropriate. The parties agree that neither the United Nations Convention on Contracts for the International Sale of Goods, nor the Uniform Computer Information Transaction Act shall apply to this Agreement, regardless of the states in which the parties do business or are incorporated. No waiver by Twitter of any covenant or right under this Agreement will be effective unless memorialized in a writing authorized by Twitter.
XIV. Governing Law.
A. If you live in the United States, these Terms will be governed by the laws of the State of California and any Dispute that arises between you and Twitter will be subject to Section 6 above (Dispute Resolution Agreement -- Binding Arbitration and Class Action Waiver).
B. If you live in an EU Member State, an EFTA State, or the UK, the mandatory laws of your country of residence will apply and legal proceedings may be brought in relevant courts according to and under your country of residence’s laws.
C. If you live outside of the United States, an EU Member State, an EFTA State, or the UK, these Terms will be governed by the laws of the State of California.
A. Assignment. You shall not assign any of the rights or obligations granted hereunder, in whole or in part, whether voluntarily or by operation of law, contract, merger (whether you are the surviving or disappearing entity), stock or asset sale, consolidation, dissolution, through government action or otherwise, except with the prior written consent of Twitter. Twitter is authorized to sign modifications and consents for Twitter International Unlimited Company, an Irish company responsible for the information of Twitter users who live outside the United States. Any attempted assignment in violation of this paragraph will be null and void, and Twitter may terminate this Agreement.
B. User Protection. Unless explicitly approved by Twitter in writing, you shall not use, or knowingly display, distribute, or otherwise make Twitter Content, or information derived from Twitter Content, available for purpose of: (a) conducting or providing surveillance or gathering intelligence, including but not limited to investigating or tracking Twitter users or Twitter Content; (b) conducting or providing analysis or research for any unlawful or discriminatory purpose, or in a manner that would be inconsistent with Twitter users' reasonable expectations of privacy; (c) monitoring sensitive events (including but not limited to protests, rallies, or community organizing meetings); or (d) targeting, segmenting, or profiling individuals based on sensitive personal information, including their health (e.g., pregnancy), negative financial status or condition, political affiliation or beliefs, racial or ethnic origin, religious or philosophical affiliation or beliefs, sex life or sexual orientation, trade union membership, Twitter Content relating to any alleged or actual commission of a crime, or any other sensitive categories of personal information prohibited by law.
C. Government Use. If you display, distribute, or otherwise make available any Twitter Content to Users that are, or that act on behalf of, any government-related entity (each a “Government End User”), you shall identify all such Government End Users when submitting that use case for review to Twitter, and you shall thereafter notify Twitter in writing of any new Government End Users, or any new use cases with existing Government End Users, before the Services display, distribute, or otherwise make available any Twitter Content to a Government End User or for any new use case. Twitter may prohibit you from making Twitter Content available to any new Government End User. You shall not use, or knowingly display, distribute, or otherwise make Twitter Content, or information derived from Twitter Content, available to any Government End User whose primary function or mission includes conducting surveillance or gathering intelligence. If law enforcement requests information about Twitter or its users for purposes of an ongoing investigation, you may refer them to Twitter’s Guidelines for Law Enforcement located at https://t.co/le. The Twitter API and Twitter Content are "commercial items" as that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Any use, modification, derivative, reproduction, release, performance, display, disclosure or distribution of the Twitter API or Twitter Content by any government entity is prohibited, except as expressly permitted by the terms of this Agreement. Additionally, any use by U.S. government entities must be in accordance with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4. If you use the Twitter API or Twitter Content in your official capacity as an employee or representative of a U.S., state or local government entity and you are legally unable to accept the indemnity, jurisdiction, venue or other clauses herein, then those clauses do not apply to such entity to the extent required by law. Contractor/manufacturer is Twitter, Inc. 1355 Market Street, Suite 900, San Francisco, California 94103.
D. Compliance with Laws; Export and Import. Each party will comply with all applicable foreign, federal, state, and local laws, rules and regulations, including without limitation, all laws relating to bribery and/or corruption. The Licensed Material is subject to U.S. export laws and may be subject to import and use laws of the country where it is delivered or used. You shall abide by these laws. Under these laws, the Licensed Material may not be sold, leased, downloaded, moved, exported, re-exported, or transferred across borders without a license, or approval from the relevant government authority, to any country or to any foreign national restricted by these laws, including countries embargoed by the U.S. Government (currently Cuba, Iran, North Korea, Northern Sudan and Syria); or to any restricted or denied end-user including but not limited to any person or entity prohibited by the U.S. Office of Foreign Assets Control; or for any restricted end-use. You shall maintain all rights and licenses that are required for your Services.
E. Data Protection Addendum. Each party shall comply with the The Twitter Controller-to-Controller Data Protection Addendum located at https://gdpr.twitter.com/en/controller-to-controller-transfers.html, which may be updated by Twitter from time to time.
F. Survival. Sections III (Restrictions on Use), V (Ownership and Feedback), VI (Confidentiality), VII(I) (Termination), VIII (Compliance Audit), IX (Warranty Disclaimer), X (Indemnification), XI (Limitation of Liability), XIII (Dispute Resolution Agreement); XIV (Governing Law); and XV (Miscellaneous) of this Agreement will survive the termination of this Agreement.
G. Entire Agreement. This Agreement constitutes the entire understanding of the parties regarding the subject matter of this Agreement and supersedes all other agreements between the parties related to the subject matter, whether written or oral. If any provision of this Agreement is held by a court of law to be unenforceable, the remaining provisions of the Agreement will remain in effect. No waiver under this Agreement will be effective unless it is in writing and signed by the party granting the waiver. A waiver granted on one occasion will not operate as a waiver on other occasions. This Agreement does not create or imply any partnership, agency or joint venture.
Twitter + Developers
Twitter loves developers. We’re delighted and amazed by the tools and services this community creates by harnessing the power of Twitter data. As part of our commitment to this community, we aim to provide data access that is open and fair for developers, safe for people on Twitter, and beneficial for the Twitter platform as a whole. To further these goals we’ve crafted the Developer Policy as a guide to help people understand our rules and expectations about appropriate API and Twitter Content usage.
This Developer Policy (“Policy”) provides rules and guidelines for developers who interact with Twitter’s ecosystem of applications, services, website, web pages and content. It is part of your contract with Twitter governing access to and use of the Twitter API and Twitter Content (either as part of the Developer Agreement or other written agreement with Twitter). Policy violations are considered violations of your agreement. This Policy may be changed from time to time without notice. Capitalized terms used in this Policy, which are not defined in this Policy, will have the respective meanings ascribed to them in the Developer Agreement or the Master License Agreement.
Using this policy
We’ve structured this policy to make it as easy to follow as possible. Please keep information from the following policy sections top of mind as you use the Twitter API and Twitter Content:
- Set Yourself Up for Success - You are responsible for complying with all Twitter policies. It’s important that you review and understand this Policy, as well as the policies we link to in this document, before you access the Twitter API and Twitter Content. The time spent reviewing our policies may save you hours of rework down the road.
- Privacy and Control are Essential - Protecting and defending the privacy of people on Twitter is built into the core DNA of our company. As such, we prohibit the use of Twitter data in any way that would be inconsistent with people’s reasonable expectations of privacy. By building on the Twitter API or accessing Twitter Content, you have a special role to play in safeguarding this commitment, most importantly by respecting people’s privacy and providing them with transparency and control over how their data is used.
- Follow the Platform Usage Guidelines - Getting approved to access the Twitter API and Twitter Content is just the first step. Our Platform Usage Guidelines should be your first stop anytime you have questions about how to ensure policy compliance for your planned use of the Twitter platform.
We’ve provided a lot more detail on what each of these three key sections mean below. Please review them carefully to ensure that your usage of the Twitter API and Twitter Content is consistent with our policies.
If we believe you are in violation of this Policy (or any other Twitter policy), we may suspend or permanently revoke your access to the Twitter API and Twitter Content. If this happens to you, do not apply for or register additional API keys. Instead, contact us via the API Policy Support form.
Finally, please note that Twitter may monitor your use of the Twitter API to improve the Twitter Applications, to examine any commercial use, and to ensure your compliance with your approved use case and this Policy.
Thanks for reading, and thank you for building with us! We look forward to seeing what you create!
Set yourself up for success
You can avoid many potential pitfalls while using the Twitter API by ensuring that your service has been built the right way from day 1. This section of the Developer Policy contains rules that all developers must follow before using the Twitter API or Twitter Content.
We review all proposed uses of the Twitter developer platform to verify policy compliance — so you’re required to disclose (and update, as applicable) your planned use of the Twitter API and Twitter Content in order to be granted and to maintain access. All new developers must apply for a developer account to access the Twitter API. Current developers without an approved developer account must apply for one as directed to do so by Twitter. As part of this process, you’ll need to provide us with a written description of your intended uses of the Twitter API and Twitter Content.
Your use case description is binding on you, and any substantive deviation from it may constitute a violation of our rules and result in enforcement action. You must notify us of any substantive modification to your use case and receive approval before you may begin using Twitter Content for that new purpose. Failure to do so may result in suspension and termination of your API and data access. You can update your use case by visiting our API Policy Support form, selecting I need to update my developer use case, or as otherwise agreed by Twitter.
By building on the Twitter API or accessing Twitter Content, you must comply with ALL Twitter policies. These include this Developer Policy, the Automation Rules, the Display Requirements, the API Restricted Uses Rules, the Twitter Rules, the Twitter Brand Resources, the Periscope Community Guidelines, and the Periscope Trademark Guidelines, as well as any other agreements you enter into with Twitter relating to your use of the Twitter API or Twitter Content, including but not limited to the Developer Agreement or a Master Licensing Agreement or Order (as applicable). You must also comply with any modifications to these policies and any new policies launched by Twitter. It is your responsibility to monitor the use of your service and to design your service to prevent violations of Twitter policy by people who use it. Failure to do so may result in suspension or termination of your API and Twitter Content access.
You may not register multiple applications for a single use case or substantially similar or overlapping use cases. In this context, a “use case” is a consistent set of analyses, displays, or actions performed via an application. Please note that providing the same service or application to different people (including “white label” versions of a tool or service) counts as a single use case.
As a single exception to these rules, you may create and use a maximum of 3 applications for development, staging, and production instances of the same service. These apps must be registered to a single account, and should be clearly identified (in the name and description) as dev, staging, and prod instances of a single service. You may not use development or staging applications for production purposes.
You must keep all API keys or other access credentials private. You may not use, and may not encourage or facilitate others to use, API keys or other access credentials owned by others.
Your license agreement with Twitter limits your use of the Twitter API and Twitter Content. Among other things, the Twitter API has rate limits which help to ensure fair data usage and to combat spam on the platform. You may not exceed or circumvent rate limits, or any other limitations or restrictions described in this Policy or your agreement with Twitter, listed on the Developer Site, or communicated to you by Twitter.
You may not remove or alter any proprietary notices or marks on Twitter Content received via the Twitter API. This helps to make sure that people know where Twitter Content is coming from, and who it belongs to.
For data integrity and platform health reasons, you may not interfere with, intercept, disrupt, or disable any features of the Twitter API or the Twitter service. In other words, use the APIs as intended and documented on developer.twitter.com. Refer to our HackerOne guidelines for more details about acceptable use.
Privacy and control are essential
Twitter takes privacy seriously, and we expect everyone using Twitter Content and the Twitter API to do the same. Any use of the Twitter developer platform, Twitter API, or Twitter Content in a manner that is inconsistent with peoples’ reasonable expectations of privacy may be subject to enforcement action, which can include suspension and termination of API and Twitter Content access.
Consent & permissions
In particular, you must get express and informed consent from people before doing any of the following:
Taking any actions on their behalf. This includes (but is not limited to):
Posting content to Twitter
Modifying profile or account information
Starting a Periscope Broadcast
Adding hashtags or any other content to Tweets
Republishing content accessed by means other than via the Twitter API or other Twitter tools
Using someone’s Twitter Content to promote a product or service
Storing non-public content such as Direct Messages (DMs), or any other private or confidential information
Sharing or publishing protected content, or any other private or confidential information
If your service allows people to post content to Twitter you must do the following before publishing:
Show exactly what will be published
Make it clear to people using your service what geo information (if any) will be added to the content
If your service allows people to post content to both your service and Twitter, you must do the following before publishing:
Obtain permission to post the content
Explain where you will post the content
You must respect the protected and blocked status of all Twitter Content. You may not serve content obtained using one person’s authentication token to a different person who is not authorized to view that content.
Protected accounts: A protected account’s content is only available to people who have been approved by the owner to follow that account. So, if you run a service that accesses protected accounts, you may only do so to serve such content to the specific people with permission to view that content.
Blocked accounts: People on Twitter are able to block access to their accounts for any reason they choose. Commingling information obtained from tokens (or any other API-based action) to bypass this choice is not permitted.
As Direct Messages (DMs) are non-public in nature, services that provide DM features must take extra steps to safeguard personal privacy. You may not serve DM content to people who are not authorized to view that content. If your service provides DM functionality you must also:
- Notify people if you send read receipt events for DMs. You can do this by providing a notice directly in your service, or by displaying read receipts from other participants in a conversation.
Get consent before configuring media to be sent in a DM as "shared" (i.e. reusable across multiple DMs). If you do allow media in a DM to be “shared,” you must provide a clear notice that this content will be accessible to anyone with the media’s URL.
If you store Twitter Content offline, you must keep it up to date with the current state of that content on Twitter. Specifically, you must delete or modify any content you have if it is deleted or modified on Twitter. This must be done as soon as reasonably possible, or within 24 hours after receiving a request to do so by Twitter or the applicable Twitter account owner, or as otherwise required by your agreement with Twitter or applicable law. This must be done unless otherwise prohibited by law, and only then with the express written permission of Twitter.
Modified content can take various forms. This includes (but is not limited to):
- Content that has been made private or gained protected status
Content that has been suspended from the platform
Content that has had geotags removed from it
Content that has been withheld or removed from Twitter
We limit the circumstances under which you may match a person on Twitter to information obtained or stored off-Twitter. Off-Twitter matching involves associating Twitter Content, including a Twitter @handle or user ID, with a person, household, device, browser, or other off-Twitter identifier. You may only do this if you have express opt-in consent from the person before making the association, or as described below.
In situations in which you don’t have a person’s express, opt-in consent to link their Twitter identity to an off-Twitter identifier, we require that any connection you draw be based only on information that someone would reasonably expect to be used for that purpose. In addition, absent a person’s express opt-in consent you may only attempt to match your records about someone to a Twitter identity based on:
Information provided directly to you by the person. Note that records about individuals with whom you have no prior relationship, including data about individuals obtained from third parties, do not meet this standard; and/or
Public data. “Public data” in this context refers to:
Information about a person that you obtained from a public, generally-available resource (such as a directory of members of a professional association)
Information on Twitter about a person that is publicly available, including:
Profile information, including an account bio and publicly-stated location
Display name and @handle
The information that you collect from people who use your service
How you use and share that information (including with Twitter)
How people can contact you with inquiries and requests regarding their information
Use of geo data comes with additional restrictions due to the sensitive nature of this information. If your service adds location information to Tweets or Periscope Broadcasts, you must disclose to people:
When you add location information
Whether you add location information as a geotag or annotations data
Whether your location information is listed as a place, or as geographic coordinates
If your application allows people to Tweet with their location you must comply with Twitter’s geo guidelines in full.
Any use of location data or geographic information on a standalone basis is prohibited. You may not (and may not permit others to) store, aggregate, or cache location data and other geographic information contained in Twitter Content, except as part of a Tweet or Periscope Broadcast. For example, you may not separate location data or geographic information out from Tweets to show where individuals have been over time. Heat maps and related tools that show aggregated geo activity (e.g.: the number of people in a city using a hashtag) are permitted.
You may not store Twitter passwords, or request that people provide their Twitter password, account credentials, or developer application information (including consumer key) to you directly. We suggest the use of Sign-in with Twitter as the authentication tool to link your service and people on Twitter.
Platform usage guidelines
Have you taken care to review Twitter’s policies and set up your API access the right way? Does your service follow Twitter’s privacy and control guidelines? If you can answer yes to these two questions, then you are ready to start using the Twitter API and Twitter Content. Twitter’s Platform Usage Guidelines provide the assistance needed to ensure that your use of Twitter Content is compliant from day 1 throughout the lifecycle of your service. We suggest reviewing these rules on a regular basis to make sure that your integration is operating in a way that is safe and beneficial to people on Twitter and the Twitter platform as a whole.
Spam, bots, and automation
The use of the Twitter API and developer products to create spam, or engage in any form of platform manipulation, is prohibited. You should review the Twitter Rules on platform manipulation and spam, and ensure that your service does not, and does not enable people to, violate our policies.
Services that perform write actions, including posting Tweets, following accounts, or sending Direct Messages, must follow the Automation Rules. In particular, you should:
Always get explicit consent before sending people automated replies or Direct Messages
Immediately respect requests to opt-out of being contacted by you
Never perform bulk, aggressive, or spammy actions, including bulk following
Never post identical or substantially similar content across multiple accounts
If you’re operating an API-based bot account you must clearly indicate what the account is and who is responsible for it. You should never mislead or confuse people about whether your account is or is not a bot. A good way to do this is by including a statement that the account is a bot in the profile bio.
Twitter performance benchmarking
You may not use the Twitter API to measure the availability, performance, functionality, or usage of Twitter for benchmarking, competitive, or commercial purposes. For example, you should never use the Twitter API to:
Calculate aggregate Twitter metrics, such as the total number of Monthly Actives (MAs) or Daily Actives (DAs)
Calculate aggregate Periscope metrics, such as total number of broadcast views
Calculate aggregate Twitter Tweet metrics, such as the total number of Tweets posted per day, or the number of account engagements
Measure or analyze the responsiveness of Twitter
Measure or analyze spam or security on Twitter, except as permitted below
We support research that helps improve conversational health on Twitter. You may use the Twitter API and Twitter Content to measure and analyze topics like spam, abuse, or other platform health-related topics for non-commercial research purposes. You may not develop, create, or offer commercial services using the Twitter API or Twitter Content that measure, analyze, or attempt to identify behaviors or content which violate Twitter policies without express written permission from Twitter.
If you have questions about whether your use case qualifies as non-commercial research for this purpose please submit a request via the API Policy Support form.
Public display of Tweets
You must maintain the integrity of all Twitter Content that you display publicly or to people who use your service. If you don’t use Twitter for Websites to display content, then you must use the Twitter API to retrieve the most current version available for display. If displayed content ceases to be available through the Twitter API, then you must remove it from your service as soon as reasonably possible, or within 24 hours after the receipt of a removal request from Twitter, or the applicable Twitter account owner, or as otherwise required by applicable law.
There are specific rules you must follow if you display Twitter Content offline. Follow the guidelines for using Tweets in broadcast if you display Tweets offline. Follow the guidelines for using Periscope Broadcasts if you display Periscope Broadcasts offline.
If you embed or display Tweets, you must contact us about your Twitter API access if your site exceeds 10 million daily impressions. Twitter reserves the right to require additional terms as a condition to your use of the Twitter API. Additional restrictions on Twitter for Websites developer use include:
- Embedded Tweets and/or embedded timelines
- You must provide people with legally sufficient notice that fully discloses Twitter’s collection and use of data about browsing activities on your website, including for interest-based advertising and personalization. You must also obtain legally sufficient consent from people for such collection and use
- You must provide legally sufficient instructions on how people can opt out of Twitter’s interest-based advertising and personalization as described here
- You must provide people with legally sufficient notice that fully discloses Twitter’s collection and use of data about browsing activities on your website, including for interest-based advertising and personalization. You must also obtain legally sufficient consent from people for such collection and use
- Twitter for Websites widgets
- You must ensure that people are provided with clear and comprehensive information about, and consent to, the storing and accessing of cookies or other information on their devices as described in Twitter’s cookie use, where providing such information and obtaining such consent is required by law
- You must ensure that people are provided with clear and comprehensive information about, and consent to, the storing and accessing of cookies or other information on their devices as described in Twitter’s cookie use, where providing such information and obtaining such consent is required by law
- Services targeted to children under 13
- Services targeted to children under 13 must opt out of tailoring Twitter in any embedded Tweet and/or embedded timelines by setting the opt-out parameter to be ‘true’ as described here
The best place to get Twitter Content is directly from Twitter. Consequently, we restrict the redistribution of Twitter Content to third parties. If you provide Twitter Content to third parties, including downloadable datasets or via an API, you may only distribute Tweet IDs, Direct Message IDs, and/or User IDs (except as described below). We also grant special permissions to academic researchers sharing Tweet IDs and User IDs for non-commercial research purposes.
In total, you may not distribute more than 1,500,000 Tweet IDs to any entity (inclusive of multiple individuals associated with a single entity) within any 30 day period unless you have received written permission from Twitter. In addition, all developers may provide up to 50,000 public Tweets Objects and/or User Objects to each person who uses your service on a daily basis if this is done via non-automated means (e.g., download of spreadsheets or PDFs).
Academic researchers are permitted to distribute an unlimited number of Tweet IDs and/or User IDs if they are doing so on behalf of an academic institution and for the sole purpose of non-commercial research. For example, you are permitted to share an unlimited number of Tweet IDs for the purpose of enabling peer review or validation of your research. If you have questions about whether your use case qualifies under this category please submit a request via the API Policy Support form.
Pay to Engage
Your service shouldn’t compensate people to take actions on Twitter, as that results in inauthentic engagement that degrades the health of the platform. As you use the Twitter API you may not sell or receive monetary or virtual compensation for any Twitter or Periscope actions. This includes, but is not limited to, Tweets, follows, unfollows, retweets, likes, comments, and replies.
You must clearly identify your service so that people can understand its source and purpose. Don’t use names, logos, or URLs that mask your service’s identity and features, or that falsely imply an affiliation with Twitter or third parties. Note that creating applications for the purpose of selling names, or to prevent others from using names, is prohibited.
You may not use any URL (including shortened URLs) for your service that directs people to:
A site that is unrelated to your service
A spam or malware site
A site that encourages people to violate Twitter policy
Twitter name, logo, and likeness
You may only use and display the Twitter name and logo to identify Twitter as the source of Twitter Content. You should never use the Twitter name and logo, the Twitter Official Partner Program badge, or any other similar marks or names in a manner that creates a false sense of endorsement, sponsorship, or association with Twitter. The Twitter Brand Resources contain detailed information to help you use the Twitter brand in the right way.
You may only use the Twitter Verified Account badge and any other enhanced account categorization as it is reported to you by Twitter through the API. This helps people know that the content your service displays is equivalent to that shown on Twitter.
Advertising on Twitter
There are restrictions regarding how and where you are allowed to advertise around Twitter Content. To start, your advertisements can’t resemble or reasonably be confused by people as a Tweet or Periscope Broadcast. Other rules on advertising include:
There must be a clear separation between Twitter Content and your advertisements. You may not place any advertisements within the Twitter timeline or on or within Periscope Broadcasts on your service other than Twitter Ads or advertisements made available through the official Twitter Kit integration with MoPub.
Twitter reserves the right to serve advertising via the Twitter API. If you decide to serve Twitter Ads once we start delivering them via the API, we will share a portion of advertising revenue with you in accordance with the relevant terms and conditions.
You may not use Twitter Content, or information obtained from the Twitter API to target people with advertising outside of the Twitter platform.
The following additional rules apply for any use of the Twitter services or features listed below:
You must present people with easy to find options to log into and out of Twitter, for example via the OAuth protocol. The Sign in with Twitter option must be displayed at least as prominently as any other sign-up or sign-in feature on your service. You must also provide people without a Twitter account the opportunity to create one via Twitter.
Once someone on your service authenticates via Sign in with Twitter you must clearly display their Twitter identity. Twitter identity includes the person’s current Twitter @handle, avatar, and Twitter logo. Any display of someone’s Twitter followers on your service must clearly show that the relationship is associated with Twitter.
To ensure a quality experience you must develop your Card to render across all platforms where Cards are displayed. Additional rules that you must follow when using Cards include:
You must mark your Tweet as ‘true’ for sensitive media if you plan to display such media within a Card
You must use HTTPS for hosting all assets within your Card. Your Card should never generate active mixed content browser warnings
Audio and video content should include stop or pause controls, and default to ‘sound off’ for videos that automatically play content
You may not exceed or circumvent Twitter’s limitations placed on any Cards, including the Card’s intended use. Additional restrictions on Cards use include:
You may not place third-party sponsored content within Cards without Twitter’s approval
You may not attach monetary incentives (including virtual currency) within your Card or on Twitter from your Card
You may not include content or actions within your Card that are misleading or not contextually relevant, such as URLs and media.
You may only attach an App Card to a Tweet when someone is explicitly promoting or referring to the app in the Tweet
You must contact us about your Twitter API access if you expect your service to exceed 10 million daily broadcasts. You may be subject to additional terms if you exceed this threshold. Additional restrictions on Periscope developer use include:
You must provide a reasonable user-agent, as described in the Periscope Producer technical documentation, for your service when accessing the Periscope API
You must honor requests from people to log out of their Periscope account on your service
- You may not provide tools in your service to allow people to circumvent technological protection measures